COOKIE POLICY

Effective Date: September 17, 2026
Platform: ATX Africa (Africa Tourism Exchange)

ATX Africa ("ATX", "we", "us" or "our") uses cookies and similar technologies to help operate, secure and improve our website and digital tourism marketplace.

This Cookie Policy explains what cookies are, how ATX Africa may use them, the types of information they may collect and the choices available to you.

This Cookie Policy should be read together with the ATX Africa Privacy Policy and Terms & Conditions.


1. What Are Cookies?

Cookies are small text files that websites may place on your device when you visit a website.

Cookies allow a website to recognize your browser or device and remember certain information about your visit.

Cookies may be used to:

  • Keep websites functioning properly.

  • Remember preferences.

  • Maintain login sessions.

  • Improve security.

  • Understand how visitors use a website.

  • Measure website performance.

  • Improve user experience.

  • Support relevant services and communications.

Cookies may be temporary or persistent depending on their purpose.


2. How ATX Africa Uses Cookies

ATX Africa may use cookies and similar technologies to support the operation and improvement of the platform.

These technologies may help us:

  • Keep users logged into their accounts.

  • Remember selected preferences.

  • Maintain secure sessions.

  • Improve website functionality.

  • Understand how visitors navigate the platform.

  • Measure website traffic and performance.

  • Identify technical problems.

  • Improve search and marketplace functionality.

  • Protect the platform against fraud and abuse.

  • Improve our services and user experience.


3. Types of Cookies We May Use

3.1 Strictly Necessary Cookies

These cookies are necessary for certain parts of the website to function.

They may support:

  • Login and authentication

  • Account sessions

  • Security

  • Form submissions

  • Website functionality

  • Session management

  • Basic platform operations

Because these cookies may be necessary for the operation of the website, they may not always be disabled through standard cookie preference tools.


3.2 Functional Cookies

Functional cookies may allow ATX to remember choices and preferences made by users.

For example, they may help remember:

  • Language preferences

  • Currency preferences

  • Search or display preferences

  • Other settings selected by the user

These cookies may improve the convenience and functionality of the platform.


3.3 Analytics and Performance Cookies

ATX may use analytics or performance technologies to understand how visitors interact with the website.

This information may help us understand:

  • Which pages receive visits.

  • How visitors navigate the website.

  • Which features are used.

  • How long visitors interact with certain pages.

  • Whether technical problems occur.

  • General website performance.

Analytics information may be aggregated or otherwise processed to help us improve the platform.


3.4 Security Cookies

Security-related cookies or similar technologies may be used to help:

  • Detect suspicious activity.

  • Prevent unauthorized access.

  • Protect accounts.

  • Reduce fraudulent activity.

  • Maintain platform security.


3.5 Preference and Session Technologies

Some technologies may be used to maintain temporary information during a user's visit.

These technologies can help the platform remember information while you move between pages or use features such as account login, search or inquiry forms.


4. Third-Party Cookies

Some third-party services used by ATX Africa may place cookies or similar technologies on your device.

These services may include providers involved in:

  • Website analytics

  • Hosting and infrastructure

  • Security

  • Payment processing

  • Embedded content

  • Communication services

  • Other technical or operational functions

Third-party providers may process information according to their own privacy policies.

ATX does not control the privacy practices of independent third-party services.

Where appropriate, users should review the privacy and cookie policies of those providers.


5. Cookies Used for Login and Accounts

When you create an ATX account or log into the platform, cookies or similar technologies may be used to:

  • Maintain your login session.

  • Keep you authenticated while navigating the platform.

  • Remember account-related settings.

  • Help protect your account from unauthorized access.

Disabling certain necessary cookies may affect your ability to log in or use account-related features.


6. Cookies and Supplier Accounts

Suppliers using ATX Africa may receive cookies or similar technologies when accessing features such as:

  • Supplier dashboards

  • Package management

  • Account management

  • Profile management

  • Package submission

  • Inquiry management

These technologies may be necessary to maintain secure and functional Supplier sessions.


7. Cookies and Marketplace Features

Cookies and similar technologies may support features of the ATX marketplace, including:

  • Searching for tourism businesses.

  • Browsing destinations.

  • Viewing tour packages.

  • Managing preferences.

  • Submitting inquiries.

  • Managing user accounts.

  • Accessing Supplier features.

The specific technologies used may change as the ATX platform develops.


8. Managing Cookies

Depending on your browser, you may be able to:

  • View cookies stored on your device.

  • Delete existing cookies.

  • Block cookies.

  • Allow cookies only from certain websites.

  • Receive notifications before cookies are stored.

  • Adjust privacy and tracking settings.

Most modern browsers provide cookie and privacy controls through their settings.

However, disabling certain cookies may affect the functionality of ATX Africa.

For example, disabling necessary cookies may prevent you from:

  • Logging into your account.

  • Maintaining a secure session.

  • Using certain forms.

  • Accessing certain account features.


9. Cookie Preferences and Consent

Where applicable law requires consent for certain cookies or similar technologies, ATX may provide appropriate mechanisms for users to manage their preferences.

You may be able to accept, reject or manage categories of cookies that are not strictly necessary for the operation of the website.

Your available choices may depend on your location and applicable law.


10. Do Cookies Collect Personal Information?

Some cookies may collect information that can be associated with an individual or device, while others may collect technical or aggregated information.

Depending on how cookies are used, information may include:

  • IP address

  • Browser information

  • Device information

  • Website activity

  • Session information

  • Preferences

  • Pages visited

  • Interaction with website features

ATX handles personal information in accordance with the ATX Africa Privacy Policy and applicable laws.


11. Cookies and Advertising

ATX may use digital marketing and advertising technologies to promote the platform, tourism businesses or relevant services.

Where advertising or marketing technologies use cookies or similar tracking technologies, ATX will handle them in accordance with applicable law and any applicable consent requirements.

ATX may change its advertising technologies or providers as the platform develops.


12. How Long Cookies Remain on Your Device

Cookies may be:

Session Cookies

These cookies generally remain active only while you are using your browser or visiting the website and may expire when the session ends.

Persistent Cookies

These cookies may remain on your device for a defined period or until you delete them.

The retention period may vary depending on the purpose of the cookie and the service using it.


13. Changes to Cookies and Technologies

The cookies and similar technologies used by ATX Africa may change over time.

We may introduce new technologies, remove existing technologies or change how certain technologies are used in order to:

  • Improve website functionality.

  • Improve security.

  • Provide new features.

  • Analyze platform performance.

  • Comply with legal requirements.

  • Improve user experience.

If significant changes are made, this Cookie Policy may be updated accordingly.


14. Third-Party Websites

ATX Africa may contain links to external websites or services.

When you leave ATX and visit a third-party website, that website may use its own cookies and tracking technologies.

Those technologies are governed by the third party's own policies, not this Cookie Policy.

We recommend reviewing the relevant third-party privacy and cookie policies.


15. Your Privacy Rights

Depending on your location and applicable law, you may have rights concerning personal information collected through cookies or similar technologies.

These rights may include:

  • Requesting access to personal information.

  • Requesting correction of inaccurate information.

  • Requesting deletion where legally applicable.

  • Objecting to certain processing.

  • Withdrawing consent where processing is based on consent.

  • Managing certain cookie preferences.

For more information about your privacy rights and how ATX handles personal information, please see our Privacy Policy.


16. Changes to This Cookie Policy

ATX Africa may update this Cookie Policy from time to time.

Changes may be made to reflect:

  • New website features.

  • New technologies.

  • Changes to third-party services.

  • Changes in our business practices.

  • Changes in legal or regulatory requirements.

When this policy is updated, the Effective Date at the top of this page will be updated.

We encourage users to review this page periodically.


17. Contact Us

If you have questions about this Cookie Policy or how ATX Africa uses cookies and similar technologies, please contact us.

ATX Africa (Africa Tourism Exchange)

Email: info@atxafrica.com

Website: ATX Africa

For account, supplier or technical support, please use the official support channels available on the ATX Africa platform.


Last Updated: September 17, 2026